You have the right to apply to access any personal data that an organisation holds about you. You also have the right to give authorisation for someone else to make the application on your behalf. This type of request is known as a Subject Access Request or SAR.

How do I submit a Subject Access Request?

Details on how to submit a Subject Access Request (SAR) can be found in our Standard Operating Procedure.

Subject Access Requests can be made in the following ways:

Email:  stw.dsar@nhs.net

Telephone:  01952 580300

In writing to:  The Governance and Corporate Affairs Team, NHS Shropshire, Telford and Wrekin, Wellington Civic Offices, Larkin Way, Tan Bank, Wellington, Telford, TF1 1LX

A flow chart of the Subject Access Request process is available for ease of reference.

There is a minimum amount of data, that is required to process a Subject Access Request, which is detailed on the SAR Form.  Whilst it is not necessary to complete this form, please ensure that the data included within the form is provided to prevent delays in your request being processed.

You can also view a list of forms of ID that need to be provided.

Complaints

If you are dissatisfied with the information provided or the way your request has been handled by us, you can complain in writing to:

Caldicott Guardian

NHS Shropshire, Telford and Wrekin

Wellington Civic Offices,

Larkin Way,

Tan Bank,

Wellington,

Telford,

TF1 1LX

If you are still dissatisfied once the complaint process has been completed, you can make a complaint to the Information Commissioners Office (ICO).

The Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF