Think which service

As the days grow colder and nights become longer, it's important to focus on staying well throughout the winter. Viruses spread more easily during this season, and the chilly weather can worsen certain health conditions.

The NHS is here to support you, with local health and care professionals ready to provide the right help at the right time and place. The key is knowing which service is best suited to your needs.

To help you navigate your options, we've created a guide to help you 'think which service'. By choosing the right one, you’ll receive the advice, support, and treatment you need as quickly as possible.

Think which service is right for you

  • For less urgent health needs, contact your local pharmacy or GP for advice, or visit www.nhs.uk.
  • If you need urgent medical help but it’s not an emergency, contact NHS 111 online at 111.nhs.uk or call 111 for clinical advice, assessment and signposting to the right service.
  • For minor injuries, visit your local Minor Injury Unit (MIU). These are located in Bridgnorth, Ludlow, Oswestry and Whitchurch.
  • Call 999 for emergency, life-threatening illnesses or injuries only.

 

Listen to the 'Think Which Service' podcast

 

Watch the 'Think Which Service' videos

Case studies

As pressures continue to mount on our local health and care services, knowing which service to use and when will make sure everyone in our local community gets the right help at the right time.

If more of us think about which service to use first, just like our residents did in their stories below, we’ll help free up emergency care for those who need it the most.

By simply thinking about which service to use before acting, we can help to make sure everyone in our local community gets the right help at the right time.

Remember, 999 and A&E are for emergency, life-threatening illnesses only.

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Page last updated 6 November 2024