There are a range of ways for you to contact NHS Shropshire, Telford and Wrekin.
For general enquiries please use the details below, or take a look at this section for specific enquiries.
Call us
01952 580300
Email us
Write to us
Halesfield 6, Halesfield, Telford, TF7 4BF
You can make your complaint via the following methods:
Telephone: 01952 580407
Email: stw.patientservices@nhs.net
In writing: Patient Services Team, NHS Shropshire, Telford and Wrekin, Halesfield 6, Telford, TF7 4BF
Our Prescription Ordering Direct service, process your repeat medication requests for a number of GP practices.
For patients registered with a Shropshire GP practice, you can email: shropshire.pod@nhs.net
For patients registered with a Telford and Wrekin GP practice, you can email: tw.pod@nhs.net
The Freedom of Information Act gives you the right to ask for information from public services, including NHS Shropshire, Telford and Wrekin.
How to submit a Freedom of Information (FOI) request?
Please contact: mlcsu.foiteam@nhs.net
Click here for more information about Freedom of Information
You have the right to apply to access any personal data that an organisation holds about you or to give authorisation for someone else to make the application for you.
How do I submit a Subject Access Request?
Contact Patient Services
Write to: NHS Shropshire, Telford and Wrekin, Halesfield 6, Telford, TF7 4BF
Call: 01952 580407
All media enquiries should be directed to our Communications and Engagement team and not to members of staff.
The team operates Monday to Friday, 9am to 5pm (other than public holidays).
Email: stw.communications@nhs.net
If you have an urgent media call outside normal office hours, please contact our out-of-hours communications service on 0333 150 1602.
