Referrals

Referral Assessment Service (RAS)

The Referral Assessment Service (RAS) manage GP referrals for patients registered with a Shropshire GP practice.

There are currently 40 Shropshire GP practices’ that RAS deal with along with 10 Welsh Border practices. Further information about these Welsh Border practices can be found on the links included.

Once it has been decided that a referral is necessary, they are created electronically by the GP practice and sent direct to RAS on the national e-referral system.

The referral will be reviewed by one of our fully trained staff to ensure all the relevant information has been received and will be processed to the appropriate provider. If the referral falls into Value Based Commissioning one of the clinical triage nurses will review the referral meets criteria and all information provided is sufficient.

RAS enables patients to be seen in the right place first time; this may be in a GP practice setting, in a community health clinic or at a hospital. Whichever is seen as the most appropriate and meets the needs of the patient.

RAS opening times:           9am to 5pm, Monday to Friday (excluding bank holidays)

Telephone:                         03300 248 283

Email:                                 rasteam@nhs.net – Healthcare Professionals

                                             myreferral@nhs.net – Patients

Patients

Further supporting information including FAQ can be found by going to the following patient journey attachment.

Shropshire Practices

Further supporting information including FAQ can be found by going to the following GP journey attachment.

Cross Border Welsh Patients

Further supporting information including FAQ can be found by going to the following cross border patient journey attachment.

Telford Referral and Quality Services (TRAQS)

The Telford Referral and Quality Services (TRAQS) manage GP referrals for patients registered with a Telford and Wrekin GP practice.

Once it has been decided that a referral is necessary, they are created electronically by the GP practice and sent directly to TRAQS.

The referral will be reviewed by one of our fully trained staff to ensure all the relevant information has been received and will be processed by the appropriate provider.

TRAQS enables patients to be seen in the right place, first time. This may be in a GP practice setting, in a community health clinic, or at a hospital – whichever is seen as the most appropriate and meets the needs of the patient.

The CCG recognises that sometimes referrals are made outside the area that is not subject to patient choice. To maximise convenience for patients and investment in local services, the CCG actively promotes local referrals wherever a clinically equivalent service exists.

TRAQS opening times: 9am to 5pm, Monday to Friday (excluding bank holidays)


Patient Information

Further supporting information is available here for patients, including FAQs.

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Page last updated 29 June 2022