Download the WaitLess App for urgent care
Avoid long wait times when you need urgent care. Download WaitLess now!
Need urgent care for a minor illness or injury? The free WaitLess app can help you choose the most appropriate service and avoid longer waits.
The app combines live waiting times, queue numbers and travel-time information for local urgent care services across Shropshire, Telford and Wrekin, helping you decide where you may be seen more quickly.
It includes Urgent Treatment Centres (UTCs) which treat urgent but non-life-threatening conditions such as infections, minor injuries and illnesses and Minor Injury Units (MIUs) nurse-led services for injuries like cuts, sprains and minor burns.
This information helps you make an informed decision about where to seek the fastest treatment for minor illness and injuries. Along with this, the app shows local pharmacies in the area as an alternative treatment option.
The times shown on the app combine travel, waiting and treatment time, to give patients the most accurate picture of how long they may spend at each location, allowing them to decide on the most appropriate setting to attend. The app also displays a full list of services available at each site, as well as parking and opening times information.
In addition to WaitLess, there are a range of other ways to access healthcare, including self-care, asking your pharmacist, contacting your GP surgery, visiting NHS 111 online or calling NHS 111 .
Download the App:
The WaitLess app is FREE to download from the App Store and Google Play; simply search “WaitLess”’.
Please be aware:
WaitLess currently only displays waiting times for facilities inside Shropshire, Telford and Wrekin and Staffordshire and Stoke-on-Trent, so some people living on the borders of the county (ie Powys) will find that waiting and treatment times at nearby services outside the area are not yet included.
For life‑threatening emergencies, call 999 or go directly to the Emergency Department.
For more information visit about which service to use when visit: thinkwhichservice.co.uk
