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Think Urgent Care

Urgent but not life-threatening?

Urgent care services can help with illnesses and injuries that need prompt attention but are not life-threatening. These services can often provide the right care more quickly, closer to home, helping you avoid an unnecessary trip to A&E.

When to use urgent care

Urgent care services can help with:

  • Sprains and strains
  • Suspected fractures
  • Minor burns and scalds
  • Cuts and wounds
  • Minor head injuries
  • Ear, nose and throat problems
  • Infections
  • Severe headaches
  • Stomach pain
  • High temperatures and other illnesses that need urgent attention

Why choose urgent care?

Using urgent care services can help you:

  • Get the right care more quickly
  • Be seen closer to home
  • Receive treatment from nurses, doctors and paramedics
  • Avoid unnecessary waits in A&E

Emergency Departments are for serious and life-threatening illnesses and injuries.

Nurse on orange background. Text reads: Think urgent treatment centre, for urgent but non life threatening injuries

Urgent Treatment Centres (UTCs)

Urgent treatment centres (UTCs) provide urgent medical care for illnesses and injuries that are not life-threatening.

For the quickest access to care, contact NHS 111 online or by phone. They can assess your symptoms and, if needed, book you an appointment at a UTC or another appropriate service.

Our local UTCs are located at:

  • Royal Shrewsbury Hospital
  • Princess Royal Hospital, Telford

Opening hours: 9am to 9pm, seven days a week.

You can also walk in, but contacting NHS 111 first can help you get the right care more quickly.

The free WaitLess app can also help you choose the most appropriate service and avoid longer waits. Find out more information about the app here.

Nurse on orange background. Text reads: Think urgent treatment centre, for urgent but non life threatening injuriesMinor Injury Units (MIUs)

Minor Injury Units provide walk-in care for minor injuries, including:

  • Sprains and strains
  • Minor fractures
  • Cuts and wounds
  • Burns and scalds
  • Minor head injuries
Our local MIUs are located in:
  • Bridgnorth
  • Ludlow
  • Oswestry
  • Whitchurch

For opening times, please visit: Minor injury units in Shropshire (shropscommunityhealth.nhs.uk)

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Not sure where to go?

Visit NHS 111 online or call 111 for free, 24 hours a day. NHS 111 can assess your symptoms and direct you to the most appropriate service.

When to call 999

Call 999 or go to A&E if someone has a serious or life-threatening illness or injury.

Back to 'Think: Right help, right time, first time'

Page last updated 12 October 2026

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