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Prescription Ordering Direct Public Survey
Prescription Ordering Direct (POD) Public Survey
Shropshire Telford and Wrekin ICB Prescription Ordering Direct team currently provides prescription ordering services for patients on behalf of their GP Practice.
We are currently conducting a review of our services to understand what works well for our patients, and what we could be doing better.
We’d be very grateful if you could please spare a few minutes to complete the survey below, which should take no longer than five minutes to complete.
Thinking about your most recent prescription request using POD, how did you request your prescription?
Click to drop down...
Using the Webform
Email
By Telephone
How accessible was the form and online process for you?
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Very Accessible
Relatively Accessible
Relatively Inaccessible
Very Inaccessible
is there anything that could be improved?
To what extent would you agree with the following statement: I was happy with the customer service I received over the telephone
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Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
How likely would you be to recommend this service to a friend or family member?
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Very likely
Likely
Unlikely
Very Unlikely
Did you experience any issues when placing your order via the POD team?
Click to drop down...
Yes
No
Please explain what issues you faced..
Is there any other feedback that you would like to provide?
Back to 'Prescription Ordering Direct Public Survey
'
Page last updated 21 August 2024
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Sign up for the Shropshire, Telford and Wrekin People's Network
Your First Name
Your Email Address (This will be our most common form of communication)
We would like to know a little more about you. The following questions will help us understand who has joined our network and help to ensure we are engaging with a wide section of the community. It also helps us make sure that the surveys that we send you are relevant and useful.
Please provide your full postcode
What is your ethnic group?
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White: English/Welsh/Scottish/Northern Irish/British
White: Irish
White: Gypsy or Irish Traveller
White: Any other White background (please specify below)
Mixed/Multiple ethnic groups: White and Black Caribbean
Mixed/Multiple ethnic groups: White and Black African
Mixed/Multiple ethnic groups: White and Asian
Mixed/Multiple ethnic groups: Any other Mixed/Multiple ethnic background (please specify below)
Asian/Asian British: Indian
Asian/Asian British: Pakistani
Asian/Asian British: Bangladeshi
Asian/Asian British: Chinese
Asian/Asian British: Any other Asian background (please specify below)
Black/African/Caribbean/Black British: African
Black/African/Caribbean/Black British: Caribbean
Black/African/Caribbean/Black British: Any other Black/African/Caribbean background (please specify below)
Arab
Any other ethnic group (please specify below)
Prefer not to say
Other ethnic group:
How old are you?
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16 - 19
20 - 24
25 - 29
30 - 34
35 - 39
40 - 44
45 - 49
50 - 54
55 - 59
60 - 64
65 - 69
70 - 74
75 - 79
80 and over
Prefer not to say
What is your religion?
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No religion
Christian (including Church of England, Catholic, Protestant and all other Christian denominations)
Buddhist
Hindu
Jewish
Muslim
Sikh
Any other religion (please specify)
Prefer not to say
Other Religion:
How do you describe your gender identity?
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Male
Female
Trans-Man
Trans-Woman
Non-binary
Gender-non-conforming
Prefer not to say
Other
Other gender identity
What is your sexual orientation?
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Heterosexual/ Straight
Lesbian
Gay
Bisexual
Asexual
Prefer not to say
Other (please specify)
Other sexual orientation
What is your relationship status?
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Married
Civil Partnership
Single
Divorced
Lives with Partner
Separated
Widowed
Prefer not to say
Other (please specify)
Other relationship status
Are your day-to-day activities limited because of a health problem or disability which has lasted, or is expected to last, at least 12 months?
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Yes, limited a lot
Yes, limited a little
No
Do you consider yourself to have a disability? (The Equality Act 2010 states a person has a disability if they have a physical or mental impairment which has a long-term (12 month period or longer) or substantial adverse effects on their ability to carry out day-to-day activities).
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Physical disability (please describe)
Sensory disability e.g. Deaf, hard of hearing, Blind, visually impaired (please describe)
Mental health condition
Learning disability or difficulty
Long-term illness (please describe)
Prefer not to say
Yes, other
Other disability
Please describe:
Are you the parent or guardian of a child / children under the age of 18?
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Yes
No
Do you provide care for someone? A carer is defined as anyone who cares, unpaid, for a friend or family member who due to illness, disability, a mental health problem or an addiction cannot cope without their support. (Tick as many as appropriate.)
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Yes - Care for young person(s) aged younger than 24 years of age
Yes - Care for adult(s) aged 25 to 49 years of age
Yes - Care for older person(s) aged over 50 years of age
No
Prefer not to say
Have you ever served in the armed services?
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Yes, at present
Yes, previously
No
Prefer not to say
I consent to receiving surveys and information on other engagement opportunities related to my membership of the People's Network
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Yes
No
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