Following the announcement on Monday 3 February 2025, concerning NHS Shropshire, Telford and Wrekin’s (NHS STW’s) intention to award the GP Out of Hours Service contract to Medvivo, we are aware that a number of misconceptions are being shared which has understandably been causing concern for local residents. The following document provides important information and…

Following the NHS Shropshire, Telford and Wrekin Board Meeting which took place on Wednesday 29 January, Board members have approved the recommendation and intent of county commissioners to award the GP Out of Hours contract to Medvivo. Importantly, we remain within the procurement process and whilst the standstill period is active, we cannot officially confirm…

Community pharmacy leaders at NHS Shropshire, Telford and Wrekin (NHS STW) are once again urging residents across the county to ‘Think Pharmacy First’, as the scheme hits its one-year anniversary. Twelve months after the launch of the advanced service, Pharmacy First enables people to go directly to participating pharmacies for appropriate treatment and advice for…

We’re all used to the traditional roles of doctors, nurses and receptionists within General Practices but now, in addition to GPs, there are a number of healthcare professionals working behind the scenes and are here to help. In a bid to raise awareness of these different roles, a group of clinical specialists from practices across…

  The process to secure a new contract for the General Practice (GP) Out of Hours Service is now live, say health leaders at NHS Shropshire, Telford and Wrekin (NHS STW). As part of the procurement process for the service, which began in August 2024, a county-wide engagement exercise was launched asking residents to share…

A new science-backed scheme has been launched across the county to help put people with type 2 diabetes on the ‘path to remission’, say health leaders at NHS Shropshire, Telford and Wrekin. The new service, known as the NHS Type 2 Diabetes Path to Remission Programme, officially launched in Shropshire earlier this year (May 2024)…

  Joint statement from NHS Shropshire, Telford and Wrekin, The Shrewsbury and Telford Hospital NHS Trust, Shropshire Community Health NHS Trust, The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust, Midlands Partnership University NHS Foundation Trust, Shropshire Council and Telford & Wrekin Council. To residents across Shropshire, Telford and Wrekin, As Leaders, Chief…

With news that General Practice (GP) nationwide will be taking collective action from today (Thursday 1 August 2024), health leaders from across the local health and care system are asking the public to continue to come forward for care as usual. Although not classed as industrial (strike) action, GP collective action is anticipated to disrupt…

To all patients and residents across Shropshire, Telford and Wrekin. Following the global IT outage on Friday 19 July 2024, we can report that EMIS – the appointment and patient record system – is now up and running for GP practices, community pharmacies, and the Prescription Ordering Direct (POD) service. However, please note that disruption…

The NHS continues to experience disruption due to an IT outage that is impacting organisations globally. This disruption is due to an issue with EMIS, an appointment and patient record system, which many of our healthcare providers use. This is affecting the majority of GP practices in the area, the Prescription Ordering Direct (POD) service,…