Data Protection Statement - Online Survey
Shropshire, Telford and Wrekin ICB would like to understand your experiences of using primary and secondary care across Shropshire and Telford and Wrekin.
Shropshire, Telford and Wrekin ICB has commissioned NHS Midlands and Lancashire Commissioning Support Unit (MLCSU) to collect, handle and process the responses gathered for this involvement. MLCSU uses a survey tool called Snap which is owned by Snap Surveys Ltd, an organisation specialising in the delivery and management of surveys. Any information you provide will be added to Snap for analysis and handled in accordance with GDPR and the Data Protection Act 2018.
The survey also asks respondents to provide their full postcode and demographic profiling data (age, gender, ethnicity etc.). This information is used to ensure the responses are representative of the demographics of the whole local population. The postcode data will also be used to profile and segment those participating in this engagement. This will be done using the Acorn Geodemographic segmentation tool tools which enables the profiling of participants’ health and wellbeing in comparison with the local population. The postcode is also used to profile by UK Index of Multiple Deprivation (IMD) and the NHS index postcode directory which classifies postcodes by Local Authority, ward and ICB area. The data will be available in its entirety to MLCSU and Shropshire, Telford and Wrekin ICB. Shropshire, Telford and Wrekin ICB will also be in receipt of some of the responses which will then be inputted into Snap. You do not have to provide this information to take part in the survey.
Any reports published using the insights from the questionnaire will not contain any personal identifiable information and only show feedback in anonymous format. These anonymised results may be shared publicly, for example on NHS public facing websites or printed and distributed.
At the end of the survey, you will be invited to enter the £100 prize draw for completing the survey. To sign up for this you must be over 18, live in Shropshire, Telford and Wrekin or Powys, provide your name and email address or telephone number so we can contact you if you’re successful. If you are successful, when we contact you we will require a home address in either Shropshire, Telford and Wrekin or Powys to send the vouchers.
Your involvement is voluntary, and you are free to stop completing the questionnaire at any time and if you are completing this online you can do so by closing this webpage. Only submitted responses will be included in the analysis. You can also refuse to answer questions in this survey, should you wish. All information collected via the survey will be held for a period of five years from the date of survey closure, in line with the Records Management Code of Practice for Health and Social Care 2021, which all NHS organisations work under.
If you have any queries about your involvement with this questionnaire, please email: mlcsu.involvement@nhs.net.