There are three ways you can get in touch with your GP practice:

1. Online – Use the form on your GP practice’s website to book appointments, request sick notes, ask questions, or access self-help guides.
2. Phone – Call during opening hours (usually Monday to Friday, 8am–6.30pm).
3. In person – Visit your practice during its opening hours.

No matter how you contact your practice, your request will be assessed and directed to the right healthcare professional for your needs.

Triage is a process used by GP practices to assess your needs and decide the most appropriate type of care. This might include:

• A face-to-face appointment
• A phone or video consultation
• Advice for self-care
• Referral to a pharmacist, optician, or another service

The NHS App gives you quick and easy access to healthcare services, including:

• Booking GP appointments
• Ordering repeat prescriptions
• Viewing your health records
• Accessing trusted health advice

Download the app today to manage your health at a time that suits you.

To find out more abut the NHS App services.

To register with a GP you need to complete and submit a new patient registration. These are available from the practice.

You do not need proof of address or immigration status, ID or an NHS number.

Once you have completed and returned the form, NHS England will transfer your medical records to your new practice and write to you to confirm your registration as a patient with that practice.

Find out more about registering with a GP

If you are not registered with a doctor but need to see one, you can receive emergency treatment from any GP surgery.

If you need treatment for more than 14 days you will need to register with that GP surgery as a temporary or permanent patient.

You can register as a temporary resident if you plan to live near the GP surgery for up to three months. You'll still remain registered with your permanent GP. Your temporary GP will pass details of any treatment you have to your GP, who will add the information to your medical records.

Find out more

Many GP practices offer online services where you may also pre-book an appointment, however you are only able to do this if you are registered for online services. If you have not already registered please collect a Patient Access Form from your GP practice.

Once you have this, please click on this link and follow the instructions to complete your online services registration. Once registered you will be able to book or cancel appointments and request repeat prescriptions online.