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Think A&E

Think Which Service campaign graphic. Text reads: think 999 for life-threatening emergencies onlyOur emergency departments are open 24 hours a day if you have a life-threatening emergency.

Please keep 999 and A&E (Emergency Department) free for genuine life-threatening emergencies and use NHS 111 online or by phone or a minor injury unit for other urgent care needs.

When to call 999 or go to A&E (Emergency Department)

Call 999 or go to your nearest Emergency Department immediately if you or someone else has:

    • Signs of a heart attack
    • Signs of a stroke
    • Sudden confusion
    • Severe difficulty breathing
    • Choking
    • Heavy bleeding that cannot be stopped
    • Severe injuries or major trauma
    • A seizure that is not stopping
    • Sudden, rapid swelling (such as a severe allergic reaction)
    • Loss of consciousness
    • Severe burns or scalds

British Sign Language (BSL) speakers can make a BSL video call to 999.

  • Deaf people can use 18000 to contact 999 using text relay

For more information about When to call 999 - NHS (www.nhs.uk) or when to go to A&E (Emergency Department): When to go to A&E - NHS (www.nhs.uk)

Find your nearest A&E (Emergency Department):

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Page last updated 29 June 2026

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