Have Your Say: Help Shape the Future of Adult Mental Health Inpatient Services in Shropshire, Telford and Wrekin

People across Shropshire, Telford and Wrekin are being invited to share their views and experiences of adult mental health inpatient (hospital) services as part of a new plan to improve support for those in urgent need.

Health and care partners, including NHS Shropshire, Telford and Wrekin, Midlands Partnership University NHS Foundation Trust, local councils, and the voluntary and community sector, are working together to shape the new Transforming adult mental health inpatient services strategy for 2024-27.

The plan aims to:

• Provide earlier support and intervention
• Reduce avoidable hospital admissions
• Improve the quality of inpatient care when it is needed
• Ensure care is safe and effective
• Keep residents close to home and connected to support.

By working together, we want to make sure that people receive the right care, in the right place, at the right time.

We want to hear from you
We’re asking local people who have used adult mental health inpatient (hospital) services, their family members, carers, professionals, volunteers and community groups, to share their feedback. Whether you’ve had direct experience of care, supported someone who has, or work in the field - your insight is important.

Dr Priya George, Clinical Lead (Mental Health and Children and Young People) for NHS Shropshire, Telford and Wrekin, said: “We would like to hear from the people who use, deliver and support mental health services so that we can make sure our strategy for delivering services in Shropshire, Telford and Wrekin meets local needs and improves the care available for everyone. Your voice matters and we are keen to hear your views!”

To take the survey, visit the NHS Shropshire, Telford and Wrekin www.shropshiretelfordandwrekin.nhs.uk/get-involved/current-and-recent-work/adult-mental-health-inpatient-services/. All responses are confidential.

The deadline for submitting your views is 4 November 2025.

If you need the online survey to be in a different format or language, or need help completing it, please call 01952 580300 or email stw.getinvolved@nhs.net.