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Information for host families

The NHS is free for everyone, and migrants do not need immigration status, ID or proof of address to register with a doctor.  

There's more information and some helpful printouts at the bottom of the page.

Here’s a handy checklist:

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Make sure your guests register with a GP practice as soon as they arrive. Please don’t wait until they are already ill.

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Book an initial appointment with a doctor. GPs have been asked to help identify refugees’ medical needs and refer them to partner organisations if required.

This appointment can also be helpful to identify any immunisations needed, including the Covid-19 vaccine.

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Explain that the NHS has a range of services, from pharmacies to urgent hospital care.

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If they have a mobile phone, save 999, 111 and your GP surgery’s phone number as important contacts.

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Across Shropshire, Telford and Wrekin we have a range of mental health support services that can help.

For refugees arriving with young children, please use our local health visitor service.

Health visitors offer support and advice to families on a variety of topics including child weight, breastfeeding, supporting new mothers with post-natal depression, baby weaning, parenting programmes and putting parents in touch with a variety of specialist services that can support them and their child’s healthy development. Click here.

Additional resources

Ukraine refugee graphic
union jack flag. text reads: NHS guide for asylum seekers
Ukraine refugee graphic
union jack flag. text reads: how the NHs works infographic
Ukraine covid-19 information
Ukraine covid-19 information

Back to 'Information for Ukrainian Refugees'

Page last updated 23 June 2022

An illustration depicting Shropshire, Telford and Wrekin with key monuments