Green background with colour tablets scattered. Text reads: Think Twice, Order Right.

Think Twice, Order Right

Only request the medicines you need

Did you know that approximately £2.6 million worth of medicine items are wasted unnecessarily in Shropshire, Telford and Wrekin each year?

We need your help to reduce this waste. The new campaign launched by NHS Shropshire, Telford and Wrekin is asking residents to 'Think Twice, Order Right' before requesting repeat prescriptions. By checking which medicines you have at home and only requesting what you need, you will help protect NHS resources, keep medicines available for those that need them, and prevent unnecessary environmental harm.

How you can help

  • Check first: Before ordering medicines check the amount you have and whether it is in date. Only reorder medications when you have around 7 to 10 days left. Only request the medicines you need.
  • Think safety: Unused medicines can negatively impact the environment if thrown away. Return any unused or expired medicines to local pharmacies for safe disposal.
  • Double-check at the pharmacy: Before leaving the pharmacy premises (building), check your bag and hand back any unwanted medicines for reuse.

By following these steps, you can help reduce medicine waste and ensure resources are used effectively.

Why is this important?

Your medicines and hospital care

  • Keep a list of your medicines, dosages, and how you take them in your wallet or purse.
  • If you're going into hospital, take your current supply of medicines with you so staff know exactly what you're taking — this can speed up your treatment and reduce duplication.
  • Before discharge, ask if any changes have been made to your medication. Make sure you leave with the correct medicines and understand any updates.

Reduce waste with a conversation

  • Let your pharmacy team know if you’ve stopped taking any of your medicines or if they’re no longer right for you. It’s not a problem, and in fact, helps them give you the best care.
  • Unused or out-of-date medicines can be returned to your pharmacy for safe disposal.

If you have any questions or want to know more about reducing medicines waste, contact: stw.patientservices@nhs.net

Thank you for helping reduce medicines waste and protecting the environment in your community.

Think Twice Order Right Campaign. Blue background with a pharmacy paper bag and inhalers.

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Page last updated 10 July 2025

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